Giving voice to victims of Family Health Centers of San Diego

Showing posts with the label poor-customer-serviceShow all
Six doctors in two years, patient reports that FHCSD has again changed his family doctor without permission
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Windows

The word "permission" is hardly in the vocabulary at Family Health Centers of San Diego as many others have pointed out they barely understand the concept of "consent.  Posting under the name Jay Jay on Facebook t…

Patient reports "disgust' with rude and careless prenatal treatment at FHCSD
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Windows

Laryssa Schnur wrote this review on Google about the rudeness and unprofessional treatment she received last week at the FHCSD prenatal department/.  Like so many other women who try and fail to get prenatal treatment at FHCSD, …

FHCSD phone support is of no use since they get it wrong every time
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Windows

Elizabeth Miranda reports that the front desk staff at FHCSD can't seem to even transfer a call to the correct location.  It happens every time, she reports, and as so many others have said in one way or another "they ar…

Extremely rude treatment in urgent care
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Windows

Kaleido S. reports on Google of the extremely rude treatment received at FHCSD Logan Heights Clinic.  While not saying exactly what happened, it was so bad it apparently made everyone in the room uncomfortable.   FILE: FHCSD - Go…

Another FHCSD  patient reports "worse customer service ever" after rudeness from front desk
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Windows

An FHCSD patient using the brand name "Auto Mechanic Channel" reported that an employee named "Emma" became so angry after she was asked a question about insurance that they had to tell her to calm down.  Whi…

Patient reports rudeness for asking a simple question
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Windows

A patient at the El Cajon clinic reported rudeness for asking a simple question about insurance and had to ask this FHCSD staff member to "calm down".   While the employee eventually started doing her job, they decided…

Outrageous waiting time and rude staff, report several patients at Logan Heights Family Health Center
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Platform:
Windows

Short and to the point, two different women visiting the Logan Heights Family Health Center reported extremely long waiting times.  Leslie Mejia reports an almost three-hour wait where she did NOT even get to see a doctor, while …

Patient calls out FHCSD for negligence after repeated attempts to get critical medicaitions for his mother
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Windows

A patient at the Gateway clinic has understandably said that FHCSD \provides "the worst health service to their patients" after they ignored a patient's desperate calls to get critical medications for his Mother.  …

Horrible customer service and rudeness for no reason
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Windows

Salma Guevara posts on Google that she experienced rudeness for no reason at the Family Health Centers of San Diego, Chase Avenue clinic, and vows to never return.  FILE:  FHCSD - Google - Chase - never -2021

Zero respect for privacy and zero respect for peoples time, says patient at City College Clinic
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Windows

A patient going by the name Violetti Viva reports on the rude and disrespectful staff at FHCSD who yelled out that personal medical information. FILE: FHCSD - Yelp - City College - privacy - 3-2021

More botched COVID testing as FHCSD doesn't bother calling after resident tests positive
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Windows

Proving that COVID testing is just another profit-center at FHCSD, Tanya V. - posting on Yelp, reports that no one bothered to call her after she tested positive for COVID and then no one bothered to call for a scheduled phone ap…

Changing Doctors who take no responsibility
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Windows

Amber Mary Nasingene reports that her doctors keep changing, they can't do the most simple tasks, and none take responsibility for their failure to provide basic care.

Poor phone service and scheduling problems
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Platform:
Windows

Shakyla Soulay reports poor phone service and scheduling problems

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