Giving voice to victims of Family Health Centers of San Diego

Showing posts with the label poor-phone-supportShow all
Patient begging for help at FHCSD: "they were rude and treated me like I was stupid"
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Windows

More insulting and outrageous behavior by FHCSD staff.  A patient going by the screen name cimone cimone reported on Google Places that no one was willing to help her on the phone and that she was "treated like she was stupi…

Partner of expecting patient denied entry into ultrasound viewing after getting permission from phone support
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Windows

Kephion H reports on yelp that he was denied entry to an ultrasound viewing after getting the ok from FHCSD phone support.  He said something many, many others have said or thought, "I don't like the way they do business…

FHCSD phone support is of no use since they get it wrong every time
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Windows

Elizabeth Miranda reports that the front desk staff at FHCSD can't seem to even transfer a call to the correct location.  It happens every time, she reports, and as so many others have said in one way or another "they ar…

Shame on FHCSD, says resident desperately trying to get mental health help
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Windows

One of the real tragedies of the FHCSD mental health department is how they have totally failed in providing "first responder" services to residents desperately seeing mental health help only to be blown off by this ho…

FHCSD ignors urgent calls from heart patient in spite of multiple emergency room visits
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Windows

Showing a shocking disregard for the health and safety of its own patients, FHCSD apparently ignored this patient desperately trying to see his cardiologist there who he has still never met in person.  FILE: FHCSD- Google - El Ca…

San Diego resident desperately asking for mental health help told by FHCSD that "no one wants to see him"
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Windows

A resident, obviously in distress, was blown off multiple times when he called FHCSD asking for mental health help.by calling FHCSD FHCSD - Google - Downtown - mental - anxiety

Former patient nails it: "they don't understand the concept of "consent" she says after FHCSD staff attempts to book another unnecessary appointment
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Windows

Tony C, had experience with other healthcare providers so knew something was wrong after being given the repeated runaround in trying to schedule ultrasounds - something we have heard from many other FHCSD patients.  She rightly …

"Shame on FHCSD" says patient begging for mental health help
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Platform:
Windows

FHCSD claims it "never turns anyone away" but that is not even close to being the truth and it is amazing that they still get away with it.  From another post, we know that this man was seeking mental health help but a…

FHCSD is "all but useless" reports patient at Hillcrest facility
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Windows

A patient who posted on Google a few days ago perfectly sums up the dysfunction at FHCSD:  "If you have an issue, the nurse never calls back, if you have a simple refill you have to have an appointment, if they are booked, y…

Patient reports over-crowded and unprofessional treatment
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Windows

A Patient going by the screen hame Hunter H reports on Yelp about over-crowded and unprofessional treatment at the City Heights Clinic. In addition, he experienced poor phone support and doctors who didn't seem to know what t…

Multiple visits for nothing at Beach Area Family Health Centers
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Windows

FHCSD patient going by the name Maggie P. reported that after two unnecessary visits, FHCSD staff refused to answer simple questions on the phone, and never saw an actual doctor.

Words can't express how bad FHCSD phone support is, says FHCSD patient after waiting for hours on hold
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Windows

A patient going by the name of JO expressed extreme frustration about the horrible phone support at FHCSD and the cavalier attitude they have about the time of their customers.  d

What made them become doctors?
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Windows

A patient going by the screen name "nads 244" reports becoming exasperated from FHCSD poor communication and medication mismanagement.

More botched COVID testing as FHCSD doesn't bother calling after resident tests positive
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Windows

Proving that COVID testing is just another profit-center at FHCSD, Tanya V. - posting on Yelp, reports that no one bothered to call her after she tested positive for COVID and then no one bothered to call for a scheduled phone ap…

A joke of a health care facility
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Platform:
Windows

Britney B. reports long waits for scheduled appointments, medication mismanagement, and an uncaring staff - only a few of whom even treat her like a human.

Unprofessional conduct and botched perscription- patient says she "will never return"
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Windows

Hayley Sobon has reported unprofessional conduct and botched prescription and says she will never return.

More poor phone service and changed referrals
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Windows

Matthew Chesterton reports poor phone service and changed referrals

Patient says FHCSD puts profits way above patient needs
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Windows

Jay Blue reports multiple problems at Family Health Centers of San Diego Hillcrest location and sums up by simply saying "this place is HORRIBLE"

Extra trip required to learn of a misdiagnosis
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Platform:
Windows

Sherry Johnson reports that she had to make an extra trip to learn that x-rays showed that her son's hand had been broken.   Once FHCSD can bill for a "service" it is often the last they are heard from, unless the …

Poor phone service and scheduling problems
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Platform:
Windows

Shakyla Soulay reports poor phone service and scheduling problems

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